Política de privacidad de StreamAlt
At StreamAlt, we take your privacy very seriously. This Privacy Policy describes the type of information we collect, how we use it, and the measures we take to protect it when using the StreamAlt application.
By downloading, installing, and using StreamAlt, you agree to the collection and use of information in accordance with the terms of this policy.
1. Nature of the Service and Content Disclaimer
StreamAlt is strictly a media player application and playlist manager for mobile devices, Smart TVs, and media players.
We do not host or distribute content: StreamAlt does not provide, sell, host, or distribute any type of media content, live TV channels, streams, or playlists.
User responsibility: The user is solely responsible for the content they add or play within the application (via M3U links, Xtream Codes credentials, EPG guides, or local files).
Local storage: All information regarding your playlists, credentials, and user preferences is stored solely locally on your device memory. StreamAlt does not transmit or store your lists or credentials on any external server managed by us.
2. Information Collection and Use
StreamAlt does not request or collect directly identifiable personal data such as your full name, physical address, phone number, or email address in order to use the application.
However, to ensure app stability and provide a better experience, we automatically collect certain non identifiable technical information through third party tools:
Log Data and Errors: When an error or unexpected crash occurs in the application, technical data is collected, such as device brand and model, operating system version, time and date of the event, app status, and IP address. This data is used solely to diagnose and fix technical issues.
Device Identifiers: We collect the advertising identifier assigned by your operating system (Advertising ID) in order to perform anonymous statistical analysis and manage ad delivery within the app.
3. Third Party Services
StreamAlt uses third party service providers that may collect information used to identify you in a pseudonymous or anonymous manner. We suggest reviewing the privacy policies of each provider:
- Google Play Services
- Google Analytics for Firebase
- Google AdMob
4. Advertising and User Choices
To maintain the service, StreamAlt may display advertisements served by commercial partners.
Personalized Ads: Depending on your preferences and the laws of your region, ad providers may use your device advertising identifier to show ads based on your interests.
Non Personalized Ads: If you choose to disable personalized ads, you will still see ads, but they will not be based on your profile or browsing habits.
User Control: You can reset or delete your advertising identifier at any time by accessing your device settings or through the privacy settings panel within StreamAlt.
5. Local Storage and Cookies
StreamAlt does not explicitly use web cookies. However, third party code libraries incorporated into the app may use local storage technologies to collect anonymous technical information.
Your channel lists, favorites, and settings always remain stored in your device internal storage.
6. Children's Privacy
Our services are not intended for children under the age of 13 (or 16 depending on the local laws of your jurisdiction). We do not knowingly collect personally identifiable information from children. If we discover that a minor has provided us with personal information, we will immediately delete such information.
7. User Rights (GDPR and CCPA)
If you are located in the European Economic Area, the United Kingdom, or in jurisdictions with privacy laws such as the CCPA, you have the following rights regarding your data:
- Right to request access to, correction of, or deletion of the technical data collected.
- Right to object to or restrict the processing of your data.
- Right to withdraw your consent for ad personalization at any time.
To exercise any of these rights, you can contact us through our support email.
8. Security
We value your trust in using StreamAlt. Therefore, we apply commercially acceptable protection measures to safeguard the technical information collected. However, no method of transmission over the Internet or electronic storage is completely secure and foolproof, so we cannot guarantee absolute data security.
9. Links to External Sites
The application or user loaded content may contain links to third party websites or services. If you click on an external link, you will be directed to that site. Please note that these external sites are not operated by us, so we strongly recommend reviewing their respective privacy policies.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy periodically. We will notify you of any changes by posting the new version on this page and updating the effective date at the top.
11. Contact Us
If you have any questions, comments, or suggestions regarding this Privacy Policy, you can write to us at:
Correo de soporte: info@streamalt.com